CRM & software for appliance repair companies
CrewBrain runs your appliance repair business from one dashboard — service-call fees, parts and labor invoicing, time-window scheduling, technician routing, and a tech app for the field. Book a call in seconds, route each tech's day to cut windshield time, and let technicians invoice and collect on site. It ships as a ready-made setup for appliance repair, plus hands-on consulting and a dedicated account manager to tailor it to your call fees and parts pricing.
Missed windows, parts mysteries, and invoices written later.
Customers want a tight arrival window, techs want an efficient route, and every job has its own call fee, parts, and labor. When booking, dispatch, and invoicing live in different tools, techs run late, parts history disappears, and money gets collected days after the truck leaves.
Scheduling, routing, and on-site invoicing built for repair calls.
From the first call to the collected payment, every job lives in one brain.
Service-call fees, parts, and labor
Set a diagnostic or call fee, then add parts and labor on the invoice. CrewBrain totals it automatically and can apply the call fee to the repair when the customer approves the work.
Time windows and smart routing
Book customers into arrival windows, assign the right tech, and lay out an efficient route so each technician runs more calls a day with less driving between stops.
Invoice and collect on site
Techs build the invoice from the tech app, show the customer the total, and collect payment before they leave — so the books and the cash always match the truck.
Model and parts history
Every job records the make, model, and parts used, so warranty callbacks and repeat customers come up with full history instead of a cold start.
A tech app for the field
Technicians get the address, the appliance and symptom notes, the customer's number, and the route on their phone — and you see where every tech is in real time.
Catch every call
Built-in phone and automatic follow-ups mean missed calls get returned and quotes get chased, so today's leads turn into booked service calls.
Services we preload for Appliance Repair — already priced
Your account starts with these common Appliance Repair services and approximate prices already loaded, so you are not starting from a blank page. Your dedicated account manager fine-tunes them with you.
Approximate 2026 starting prices — fully editable. CrewBrain can price each service flat, by the unit (sq ft, linear ft, hour, item), or with your own formulas.
Appliance repair FAQ
Does CrewBrain handle service-call fees plus parts and labor?
Yes. Set a service-call or diagnostic fee, then add parts and labor on the invoice. CrewBrain totals the job automatically and can apply the call fee toward the repair when the customer goes ahead.
Can I schedule techs in time windows and route their day?
Yes. Book customers into arrival windows, assign the right technician, and lay out an efficient route so each tech runs more calls a day with less driving between them.
How do techs invoice and collect on site?
Technicians build the invoice from the tech app — call fee, parts, and labor — show the customer the total, and collect payment before they leave, so the books and the cash always match.
Can it track parts, models, and warranty repeat visits?
Yes. Each job records the appliance make, model, and the parts used, so warranty callbacks and repeat customers come up with full history instead of a cold start.
Know what each job earns before you quote the next one.
Most of the money in a service company is won or lost in the quote. CrewBrain adds up the crew time, drive time, materials and vehicle cost of every job, so you can see which ones make money and which ones quietly lose it. Start with our free guides: setting a trip charge, how to price a job, margin vs markup (with a calculator) and job costing.
Run another trade too?
CrewBrain also fits HVAC & home services, electrical contractors, plumbing, garage door and handyman. See every trade.
Run your appliance repair business from one brain.
Apply as a founding member. If we're a fit, your dedicated account manager sets up scheduling, routing, on-site invoicing, and parts history in one place with you, built around your call fees. The timing is agreed for your company.