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Price increase calculator: how many customers can you afford to lose?

A small raise on a job with a thin margin can pay for a lot of lost customers. Find out how many with your own numbers.

The formula: a raise pays off unless you lose more than (price × raise) ÷ (new price − job costs) of your jobs. The calculator does the maths for one typical job.
A Shine City crew cleaning a patio
Real crews, real rigs. This is the Shine City crew CrewBrain was built inside. Your trade is different; the price math on this page is the same.

Price increase calculator

New price—
Left per job today—
Left per job after the raise—
You can lose up to this share of jobs—

These starting numbers are an example. Use the price and job costs of a typical job. The result assumes your costs stay the same if you do fewer jobs, which is a fair rule of thumb for crew work you can schedule down.

Calculator by CrewBrain ↗

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How to read the answer

Say the calculator tells you that you can lose 20% of your jobs. That means if you raise the price and fewer than one in five customers walk away, you still earn at least as much money as before, and you do less work to earn it. If you expect fewer to leave than that, the raise is a good trade.

The thinner your margin today, the more a raise helps. A job that leaves little after costs gains a lot from a small price increase, which is why underpriced companies see the biggest benefit. If the job loses money today, the result shows “n/a”: losing some of those customers is good news, not bad news.

Before you raise prices

What the calculator leaves out

It treats every job as the same size. In real life some customers are far more valuable than others, because they book often or send you referrals. Look at your best customers before you decide, and test a raise on new quotes first.

Questions owners ask

How do I know if a price increase is worth it?

Work out your profit per job before and after the raise. The raise pays off as long as you lose fewer jobs than (price times raise) divided by (new price minus job costs). The calculator above shows this number.

How much should I raise my prices?

Start from the real cost of the job and the margin you need, not from a fixed percentage. Jobs that lose money or barely earn need a bigger raise than jobs that already earn well.

Will I lose customers if I raise prices?

You may lose a few, usually the most price-sensitive ones. The calculator shows how many you can lose before you are worse off, and it is often more than owners expect.

Does this work for recurring customers?

Yes, use the price and costs of one visit. For contracts, give the notice your agreement requires and consider a smaller step if the customer has been loyal for years.

Want every job priced this way, automatically?

CrewBrain works out the cost of each job, shows what it really earns, and helps you price the next one right. We accept a small group of founding members, and every application is reviewed personally.